Billing

Pay an invoice

Your invoice arrives by email at the start of each month with a Pay online button. Use that button, or sign in below with the email address the invoice was sent to.

Stripe emails you a one-time code to sign in. There is no password to remember.

In the billing portal you can

  • Pay any open invoice by bank transfer (ACH) or card
  • Download past invoices and receipts as PDFs
  • Save a bank account or card for automatic monthly payments
  • Update your billing email or address

Payment questions

Which payment method should I use?

Either works. Bank transfer (ACH) is the one we prefer: it takes a couple of business days to clear, and it keeps processing costs down for both of us. Cards are accepted too.

Can I pay automatically each month?

Yes. Save a bank account or card in the billing portal, then email help@thetechxperts.com and we will switch you to automatic payments. You will get a receipt each month instead of an invoice to pay.

I can't find the invoice email

Invoices come from Stripe on behalf of The TechXperts, so check your spam or junk folder. You can always pay from the billing portal instead, or call us and we will resend it.

Is paying online secure?

Payments are processed by Stripe. Your bank and card details go straight to Stripe and are never stored by The TechXperts.

Do you subscribe to our Advanced Email Security?

Manage that subscription, including adding or removing users, from Manage subscription.